Kindness

A friend and I were served lunch by a youngish woman in a City wine bar a couple of years ago.

I called her over and thanked her personally at the end as I thought she'd been good at her job.

She immediately burst into tears.

Long story short it turns out she'd experienced weeks of what I guess you'd have to call abuse from

wealthy entitled morons at their Christmas parties

(it was just before Christmas.)

I don't know if any of it was sexual harassment

but in any case it wasn't pleasant.

So it seems that one person simply

showing a bit of courtesy and appreciation

kind of reminded her of the humanity

she had since been denied.

Ever since I always try to remember

the human needs of those who serve.