A new world of 'disruptive technology'

Nowadays there is now a par for the course

for all of the so called 'disruptive technology'

it disrupts but mainly to put huge amounts of money

into the hands of a very few people.

Facebook, Google,Tripadvisor, Airbnb,

and many more start out as apparently benign

software platforms before morphing into controlling monsters.

The software industry in general is out of control

the general product quality is low,

they release products far too early

in the development cycle leaving their customers

to beta test them.

The whole idea of customer service is lost on them,

try finding a contact page for Google or Facebook,

they do not want to be contacted.